Client Service Excellence with Enneagram
Impact Institute (partnering with Finerty Academy) is the only Enneagram approved course by The Institute of Banking and Finance Singapore (IBF).
Titled ‘Client Service Excellence with Enneagram’, learners explore Enneagram as a powerful tool for enhancing your customer service skills. You will gain a deep understanding of the 9 Enneagram types and their core motivations, enabling you to better understand diverse customer needs and behaviors, ultimately leading to stronger customer relationships and increased satisfaction.
This course comes with:
✅ Online Enneagram Test
✅ 2 Days class
✅ 1-to-1 Report Reading Zoom Session
✅ IBF Certification
✅ 16 CPD hours
Course Title: Client Service Excellence w Enneagram
Duration: 2 Days (In Person)
Time: 9am-6pm
Course Fees: $1500(usual)
$450 (SGP 40yo & above)
$750 (All PRs. SGP 39yo & below)
*Skillsfuture credits & NTUC Utap claimable
Additionally, those in the Financial Services & Banking industry will be awarded 16 CPD hours too!
CLIENT SERVICE EXCELLENCE WITH ENNEAGRAM
Impact Institute (partnering with Finerty Academy) is the only Enneagram approved course by The Inst
Titled ‘Client Service Excellence with Enneagram’, learners explore Enneagram as a powerful tool for enhancing your customer service skills. You will gain a deep understanding of the 9 Enneagram types and their core motivations, enabling you to better understand diverse customer needs and behaviors, ultimately leading to stronger customer relationships and increased satisfaction.
This course comes with:
✅ Online Enneagram Test
✅ 2 Days class
✅ 1-to-1 Report Reading Zoom Session
✅ IBF Certification
✅ 16 CPD hours
Course Title: Client Service Excellence w Enneagram
Duration: 2 Days (In Person)
Time: 9am-6pm
Course Fees: $1500(usual)
$450 (SGP 40yo & above)
$750 (All PRs. SGP 39yo & below)
*Skillsfuture credits & NTUC Utap claimable
Additionally, those in the Financial Services & Banking industry will be awarded 16 CPD hours too!